App setup
Install the Tapifi app, create your account, verify your email, and start building your public Tapifi profile.
Back to Tapifi
Tapifi Support
Help for your Tapifi app, profile, and NFC chip.
Your Digital Identity, Reimagined. Tapifi is a product of Ashva Cognitive Systems. This page is public and available without login for app reviewers, customers, and anyone who needs support.
Contact support
Email us with your registered email, phone number, order ID if available, and a short description of the issue.
support@tapifi.inExpected response time
Within 24-48 business hours.
Support topics
What we can help with
NFC chip activation
Get help scanning and verifying your Tapifi chip, writing your public profile URL, and understanding Basic or Pro activation.
Account and profile help
Update your profile photo, name, bio, links, documents, QR sharing, public profile URL, and profile visibility settings.
Orders and payments
Questions about Tapifi Basic, Tapifi Pro, chip orders, Razorpay payment references, shipping, invoices, or coupons.
Useful links
Before you contact us
- Keep your Tapifi app updated to the latest available version.
- For NFC activation, keep your phone unlocked and tap the chip near the phone NFC reader.
- Include screenshots or the exact error message when reporting a profile, activation, or payment issue.
- For privacy or deletion requests, email us from the registered account email where possible.
Still need help?
Send us a clear note and we will get back within 24-48 business hours.